The Employee Voice at BP

Location
Cass Business School

As HR professionals and business leaders we know employee voice matters; whether to build trust between employees and executive committees, to crowdsource future-proofing innovations in process and systems or to drive autonomy and effective decision making.

But, given its importance, how do organisations ensure they are listening as effectively as possible? Increasingly, the answer from the employee engagement sector is by doing ‘more.’ More voice. More surveys. More often. But is ‘more’ always the right answer? What expectations does it set for the employees constantly being asked their view? And what pressures does it place on central HR and operations functions to act?

The London HR Connection is delighted to welcome two experts on the subject to discuss it with us at our first event of the New Year on 22nd January 2019.

BP’s Laura Hammett will address these questions head-on. She will talk about the lessons learned from running employee research on everything from an annual to a weekly basis; sharing the benefits, and pitfalls, of continuous listening to show when giving your employees a voice uncovers critical signals for the health of your organisation – and when it is just noise.

Laura joined BP in 2005 to support the Western Hemisphere Communications and External Affairs office. After a number of roles in internal communications and the C&EA executive office, she took the lead on BP’s global employee research programme in 2015. BP is an organisation in a constant state of change, driven by organisational efficiencies and the need to adapt to industry challenges. Its leadership believes that all decisions should be data-led, and it is Laura’s job to deliver data and insights on BP’s employee experience to inform those decisions.

Laura will be joined in conversation by James Tarbit who is a senior director at Karian and Box, the leading employee engagement and experience agency. James directs strategic client activity across a number of sectors, with a particular focus on financial services. Prior to joining the company, James was the Global Head of Employee Insight for HSBC. In this role he developed a Group-wide strategy for employee research; using sentiment and behavioural data to inform strategy, policy and process, and creating an assessment framework for HSBC’s risk culture. Before joining HSBC, James was a Senior Associate in Korn/Ferry Whitehead Mann’s Board Practice, advising CEOs and boards on culture, composition and strategic change.

Timings:

6.15pm – 6.45pm    registration, drinks and networking

6.45pm – 7.45pm    presentation, discussion and q & a

7.45pm – 8.30pm    drinks, finger food and networking

Bookings